Information we collect
Wits End Automotive & Diesel collects information you choose to provide through this website, including your name, phone number, email address, preferred contact method, service location details, vehicle details, VIN when provided, symptoms, appointment preferences, uploaded photos, and message content.
How we use information
We use submitted information to review service requests, contact you, evaluate whether mobile service is appropriate, prepare estimates or invoices, schedule appointments, maintain internal service records, and improve customer communication.
Service providers
We may use trusted service providers to operate the website, store service request records and photos, send email notifications, decode VIN details, and prepare QuickBooks estimates or invoices. These providers process information only as needed for those business purposes.
QuickBooks integration
If a service request is used to create a QuickBooks estimate or invoice, relevant customer, vehicle, service, location, and request details may be transferred to QuickBooks Online for business bookkeeping, quoting, invoicing, and payment follow-up.
Photos and location details
Uploaded photos and location notes may show vehicles, warning lights, damage, parking areas, landmarks, or access conditions. Do not upload photos or notes that include unrelated sensitive information.
Retention and security
We keep service request records for business, scheduling, accounting, and customer-service purposes. We use reasonable administrative and technical safeguards, but no website or online service can guarantee absolute security.
Your choices
You may contact Wits End Automotive & Diesel to request correction or deletion of information where legally and operationally appropriate. Some records may need to be retained for accounting, dispute resolution, or legal compliance.
Contact
Questions about this policy can be sent to witsendmobile@gmail.com or by calling 228-596-0742.
Review the site terms at Terms of Use.